Frequently Asked Questions
How do I set up an enclosure?
You’ll need a properly sized terrarium, substrate, heat source, UVB lighting, thermometer/hygrometer, water dish, hiding spots, and climbing branches. We offer complete starter kits.
Do you ship live reptiles?
Yes! We ship via overnight delivery Monday–Wednesday with a live arrival guarantee.
What is your return policy?
No returns on live reptiles due to animal welfare. Health issues within 7 days qualify for replacement or store credit.
What payment methods do you accept?
All major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secure.